Fujitsu's five-point plan to successful IT outsourcing

From: fujitsu

1. Ensure cultural alignment Successful IT outsourcing depends on a shared vision and approach to working together, with like minded people working on common goals.

2. Set clear, measurable objectives Align the IT objectives and the business goals with a common focus on meaningful business and operational objectives. Avoid the pitfall of micro level objectives and do not expect results overnight.

3. Keep sponsors engaged Have appropriate relationships at all levels of the client and supplier organisation, including the key sponsors from both parties to keep the agreement on track.

4. Expect change Things will not stay the same for long. Expect and accommodate business change, operational improvement, and technology enhancement.

5. Win win Acknowledge and welcome the mutual dependency an outsourcing arrangement creates. Ensure that your objectives are aligned and that a win for one party is also a win for the other.

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